Omnichannel loyalty

Deliver Seamless Customer Experiences Across Channels

Create a unified, seamless experience across all customer touchpoints, enhancing engagement and creating omnichannel loyalty with consistent, connected interactions everywhere.

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Feature overview

Deliver consistent loyalty experiences across all channels.

Omnichannel loyalty is about creating a unified, consistent experience for customers across every interaction with your brand, no matter the channel. It integrates online and offline touchpoints such as websites, and physical stores into a seamless and cohesive loyalty journey.

By connecting these various channels, omnichannel loyalty ensures that customers can engage with your loyalty program whenever and wherever they choose, whether they’re shopping online, browsing in-store, or interacting on social media.

How omnichannel loyalty fuels program growth

Connect and engage with your customers at every touchpoint with omnichannel loyalty.

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Fragmented Customer Data: Centralizes data for a unified view of customer behavior.
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Inconsistent Customer Experience: Delivers consistent loyalty experience across all channels.
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Difficulty in Personalization: Integrates data to enable personalized customer experiences.
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Limited Customer Engagement: Boosts interactions across multiple touchpoints for better engagement.
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Complex Integration: Simplifies integration across online and offline systems effortlessly.

Craft an integrated loyalty narrative across all platforms

Through strategic omnichannel loyalty integration, Zinrelo turns every engagement into an opportunity to deepen connections and build lasting relationships.

01

Identify Customer Touch Points

Map interactions across all channels to deliver consistent, seamless experiences everywhere.

02

Build Customer Profiles

Centralize data from all channels to track customer behavior and preferences accurately.

03

Personalize Experiences

Use unified data to tailor rewards and communications, enhancing engagement and customer loyalty.

04

Integrate Technology

Implement omnichannel platforms for synchronized interactions and seamless reward earning and redemption across touchpoints.

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Don’t let your loyalty program be limited by channels

Break down the barriers between online and offline. Zinrelo’s omnichannel loyalty solutions ensure a unified, impactful experience. Get started today!

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The Zinrelo advantage

Deep data analytics

Gain smarter insights to improve customer loyalty.

Deep data analytics

Zero & first-party data

Collect valuable data directly from customers.

Zero & first-party data

Machine learning

Enhance program performance with intelligent machine learning.

Machine learning

Real-time visualization

Visualize key metrics data instantly for informed decisions.

Real-time visualization

Strategic consultation

Expert guidance for optimal loyalty program success.

Strategic consultation

Enterprise-grade

Robust, scalable solutions for large-scale implementations.

Enterprise-grade

Empower your loyalty program with our cutting-edge platform

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Multidimensional Loyalty

Reward you customers for every interaction such as social media engagement & referrals.

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Omnichannel Loyalty

Deliver a seamless loyalty experience across all customer touchpoints — in-store or online.

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Personalization

Reward and communicate based on individual preferences, purchase history and behavior patterns.

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Zero & First Data Acquisition

Get detailed customer data and build customer profiles from day one.

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Gamification

Incorporate interactive elements to make your loyalty program more exciting and addictive.

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Referral Loyalty

Leverage the power of referrals that reward customers and increase brand advocacy.

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Incentive Engine/Rewards Catalog

Deliver rewards that customers want with our next-gen incentive engine.

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Multi-Country Capabilities

Zinrelo helps you build a truly global loyalty presence with region specific strategies.

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Loyalty Microsite

Our customizable microsites give you a branded environment for customers to interact with the brand.

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UGC (User-Generated Content)

Encourage and use user-generated content, such as reviews, to increase engagement.

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Email and SMS Engine

Our built-in messaging system allows you to send personalized notifications and targeted offers.

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