Multidimensional Loyalty

Unlock 360° Customer Loyalty with Zinrelo’s Multidimensional Programs!

Zinrelo’s Multidimensional Loyalty Solutions ensures that every interaction with your brand is rewarding, engaging, and memorable.

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Feature overview

What is multidimensional loyalty?

Multidimensional loyalty goes beyond traditional rewards to encompass various facets of customer engagement. It integrates emotional, social, transactional, behavioral, advocacy, and engagement loyalty, creating a holistic approach that strengthens the customer-brand relationship on multiple levels.

Beyond transactional loyalty: A new approach

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Increased customer engagement across different platforms: Engage customers at multiple touchpoints for a unified brand experience.
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Improved customer journey: Transform interactions from transactions to emotional connections, fostering long-term loyalty.
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Word-of-mouth and advocacy: Satisfied customers drive word-of-mouth and advocacy, attracting new clients.
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Improved customer relationships and brand stickiness: Strengthen relationships and brand loyalty by meeting diverse customer needs.

Build holistic loyalty with Zinrelo’s multidimensional loyalty platform

Zinrelo’s platform incentivizes various activities to build comprehensive loyalty:

01

Transactional loyalty

Zinrelo connects to POS and e-commerce so customers get rewards for purchases across all sales channels, online or offline.

02

Advocacy loyalty

Turn happy customers into brand advocates by rewarding them for referrals, reviews, and social shares, thereby growing your brand’s reach and credibility.

03

Engagement loyalty

Platform to reward the participation in brand activities—quizzes, content interactions, surveys—building dynamic relationships and ongoing customer loyalty.

04

Social loyalty

Encourage social sharing and community connection, by rewarding interactions that build brand affinity and customer loyalty.

05

Behavioral loyalty

Loyalty platform that tracks non-transactional behaviors like site visits and engagement, offering targeted rewards that deepen customer-brand connections.

06

Emotional loyalty

Personalize experiences and rewards, align them with customer values to build emotional connections and real brand loyalty with our platform.

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Transform customer, engagement with Zinrelo

Unlock the full potential of your loyalty program with Zinrelo's powerful features designed to engage customers and maximize growth.

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The Zinrelo advantage

Deep data analytics

Gain smarter insights to improve customer loyalty.

Deep data analytics

Zero & first-party data

Collect valuable data directly from customers.

Zero & first-party data

Machine learning

Enhance program performance with intelligent machine learning.

Machine learning

Real-time visualization

Visualize key metrics data instantly for informed decisions.

Real-time visualization

Strategic consultation

Expert guidance for optimal loyalty program success.

Strategic consultation

Enterprise-grade

Robust, scalable solutions for large-scale implementations.

Enterprise-grade

Empower your loyalty program with our cutting-edge platform

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Multidimensional Loyalty

Reward you customers for every interaction such as social media engagement & referrals.

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Omnichannel Loyalty

Deliver a seamless loyalty experience across all customer touchpoints — in-store or online.

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Personalization

Reward and communicate based on individual preferences, purchase history and behavior patterns.

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Zero & First Data Acquisition

Get detailed customer data and build customer profiles from day one.

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Gamification

Incorporate interactive elements to make your loyalty program more exciting and addictive.

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Referral Loyalty

Leverage the power of referrals that reward customers and increase brand advocacy.

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Incentive Engine/Rewards Catalog

Deliver rewards that customers want with our next-gen incentive engine.

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Multi-Country Capabilities

Zinrelo helps you build a truly global loyalty presence with region specific strategies.

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Loyalty Microsite

Our customizable microsites give you a branded environment for customers to interact with the brand.

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UGC (User-Generated Content)

Encourage and use user-generated content, such as reviews, to increase engagement.

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Email and SMS Engine

Our built-in messaging system allows you to send personalized notifications and targeted offers.

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