Grocery and Supermarket

Elevate Loyalty in the Grocery & Hypermarket Industry

The grocery and hypermarket industry is a bustling sector characterized by high customer turnover and fierce competition. Zinrelo offers a comprehensive loyalty platform tailored specifically for grocery stores, helping you build deeper connections with your customers. Join the growing number of grocery retailers who trust Zinrelo to transform their customer engagement strategies. Start creating lasting relationships with your shoppers today!

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Industry challenges

Retention challenges faced by the grocery/hypermarket industry

Customers often switch between different grocery stores for better prices, convenience, or new products, making it hard to build long-term loyalty.
Grocery shoppers typically buy small amounts of items frequently, which can make it harder to boost sales and increase overall spending.
Perishable items like fruits, vegetables, and dairy products have a limited shelf life and need to be sold quickly to avoid waste.
Creating a positive and engaging in-store experience is essential but can be challenging, especially in busy grocery environments.

The Zinrelo solution

Maximize customer retention with tailored loyalty strategies

Using Zinrelo’s loyalty platform, grocery stores/hypermarkets can offer rewards and exclusive discounts to encourage customers to stick with your store rather than switch to competitors.
By offering rewards for larger purchases or multiple visits, the loyalty platform can encourage customers to buy more each time they shop.
With Zinrelo’s loyalty platform, brands can promote special deals or discounts on items approaching their expiration date, helping to move products faster and reduce waste.
Loyalty programs can drive engagement through special in-store events, exclusive offers, and rewards that make shopping more enjoyable and memorable for customers.

Features to keep your aisles busy

Zinrelo’s loyalty platform helps you engage customers more effectively, ensuring they enjoy a personalized and satisfying journey every time they shop.

Tiered memberships

Offer exclusive benefits to different customer segments.

Gamification

Engage customers through fun and interactive challenges.

Multi-channel engagement

Connect with customers across in-store, online, and mobile channels.

Digital coupons and offers

Distribute digital coupons and offers to make redemption easy and efficient.

Family accounts

Allow customers to link family members’ accounts to accumulate points faster.

Personalized shopping recommendations

Use purchase history to offer personalized product recommendations.

Loyalty rewards that work.

Zinrelo helps create a more engaging and rewarding shopping experience. It boosts customer satisfaction and builds lasting relationships, giving your business a competitive edge in the grocery and hypermarket industry.

Higher average basket size

Boost transaction values with targeted rewards and promotions.

Improved customer satisfaction and engagement

Personalize offers to enhance shopping experience and satisfaction.

Targeted personalization

Use analytics for precise, personalized promotions and rewards.

Competitive edge

Differentiate your store with a sophisticated loyalty program.

Improved sales

Drive more frequent visits and larger purchases by offering incentives.

Family-friendly rewards

Boost engagement by offering collective rewards and benefits for family members.

Design, deploy, and delight

Creating an effective loyalty program for grocery stores involves a few key steps. Here’s how you can design and launch a program that boosts customer loyalty and drives more frequent visits.

Initial Consultation

Consult with our team to understand your grocery store’s unique needs and design a loyalty program that drives repeat shopping.

Program Design

Develop a customized loyalty program featuring rewards that encourage bulk purchases and frequent visits, tailored to grocery shopping habits.

Integration

Integrate the program with your store’s POS and online systems, ensuring smooth operation across all shopping channels for a unified experience.

Launch and Support

Launch the program with expert support and training, focusing on grocery-specific strategies to enhance customer satisfaction and boost store loyalty.

Transforming loyalty with real results

Learn how Zinrelo's innovative loyalty solutions have helped businesses across various industries elevate their loyalty initiatives and achieve measurable outcomes.

26%

Revenue uplift
in 6 months

Life nutrition has been loved by its customers over the years. Zinrelo has helped us transform that love into the growing revenue and now we are aiming to grow bigger with this loyalty program.

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Bryant s

CEO, Life Nutrition

Bryant s

CEO, Life Nutrition

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65%

Increase in
customer retention

We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by Zinrelo throughout this journey.

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Annette berg

Director of customer experience

Annette berg

Director of customer experience

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46%

Increases in Repeat
purchase revenue

Zinrelo identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.

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Natalie novak-bauss

Owner of KPS Essentials

Natalie novak-bauss

Owner of KPS Essentials

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84%

Increased repeat
purchase revenue

We witnessed an impressive 84% lift in our revenues in just three months. This is amazing!” commented Somer Bromwell, Senior Digital Marketing Manager at Essence Cosmetics. “We are delighted to see the immense value delivered by Zinrelo in such a short time frame!

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Somer Bromwell

Senior Digital Marketing Manager at Essence Cosmetics

Somer Bromwell

Senior Digital Marketing Manager at Essence Cosmetics

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21%

Increase repeat purchase
revenue in 3 months

Zinrelo’s structured approach to create engagement with our customers was fantastic. The results we have witnessed in just 3 months is astounding. I am excited to see how Zinrelo can further improve our business growth.

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Bill Lindsay

President at Stage 3 Motorsports