71.41%

Increase in Customer Retention

154%

Increase in Repeat Purchase Rate

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    About Oracle Lighting

    Oracle Lighting has been producing automotive lighting components since 1999. Located just outside New Orleans, Oracle Lighting has received accolades from numerous organizations for their business practices.

    Objectives and Challenges

    • Improve customer retention
    • Increase in repeat purchase rate

    The Solution: A Rewards Program

    With the objective to establish a stronger connection with customers & to maximize revenue through repeat purchases, Oracle Lighting implemented their VIP Rewards program using Zinrelo’s modern-day loyalty rewards platform.

    With the VIP Rewards Program, Oracle Lighting migrated to points-based promotions instead of cash discounts leading to improved profitability, increased repeat purchases and revenues.

    quote imageOur customers are more loyal because we can engage with them better through the Loyalty Rewards Program. Every part of the loyalty program was designed carefully to achieve maximum results. The loyalty program has helped us boost our repeat purchase revenues by 154%

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    Sandy Crespo-Mossi

    Operations Manager | Oracle Lightining

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