77%

Increase in Customer Retention

1.68X

Increase in Repeat Purchase Revenue

1.56X

Increase in Product Reviews

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    About Jelly Belly

    Jelly Belly started as a company specializing in candy corn. Today, it is the most popular type of jellybeans in the world. People eat enough of the beans in a year to circle the globe more than five times!

    Objectives and Challenges

    • Improve customer retention and repeat purchase revenues
    • Increase customer reviews and engagement

    The Solution: A Rewards Program

    To encourage customers to review Jelly Belly products, gamification of reviews played a vital role. This was possible through Zinrelo’s platform and its integration with PowerReviews.

    • PowerReviews maximized the volume and quality of reviews Jelly Belly could collect.
    • The Zinrelo platform ensured a holistic customer engagement for Jelly Belly.

    quote imageWe achieved a 77% increase in customer retention. The results were amazing!

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    Bryan Pergakis

    Digital Marketing | Jelly Belly

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