14X

Increase Customer Retention

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    About Atrantil

    Guided by an unwavering commitment to improving the health and well-being of people with various medical conditions, Atrantil advances medicine through the synergy of science and nature. They create natural products backed by science and made of only the purest ingredients.

    Objectives and Challenges

    • Improve customer retention
    • Engage with their loyal customers
    Higher Customer Retention, Atrantil 2020 – Case Study

    The Solution: A Rewards Program

    Atrantil built the Atrantil Rewards Program using Zinrelo’s modern-day loyalty rewards platform. The Rewards Program offered customers, multiple point earning opportunities with simple actions to create 360-degree engagement for purchases made, account creation, birthday bonus, writing reviews, refer a friend, sharing on Facebook, Twitter, Pinterest & Instagram. Customers could earn points for every dollar spent. With a tiered rewards program (Bronze, Silver and Gold) in place, after reaching the specified points, customers were upgraded to the next tier to receive exclusive benefits from that tier. A unique blend of special perks/gifts, access to flash sales, level up offers, and coupon offers were included at the different tiers of the program.

    quote imageThe results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.

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    Anthony Scott

    Director of Digital Operations | Atrantil

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